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Welcome to the learning4housing blog. I will be posting my thoughts and opinions on a range of issues facing the social housing sector. You are more than welcome to post your comments, whether you agree or disagree on the points. The aim here is to stimulate some debate on these issues, whether they are about current government policy or about best practice in housing management or strategy.

is an independent training provider for the social housing sector. We cover a wide range of subject areas, including anti-social behaviour, homelessness, resident involvement, void control, choice-based lettings, and complaints management, as well as personal skills development around communication, negotiation, assertiveness, influencing, managing people, etc. Please visit the main website for more information at

Please call David on 07986 246406 to discuss your training needs and how we can help, or email at

Thursday, October 7

Training for Social Housing

Like many public service providers,the social housing sector is holding its collective breath at the moment. The new comprehensive spending review will be complete in a couple of weeks, and many people are fearing the worst. Many social housing providers will be busy re-writing their business plans and consulting with their tenants on how they can preserve service levels and even bring about imporvements where possible. Other issues will soon be on the horizon - the end of the HRA subsidy system for council housing; new regulatory and inspection regimes; and the prospect of time-limited tenancies being introduced at some point in the future. So, is this a good time to be commissioning training for housing staff? It is often said that in times of hardship, the training budget - being an easy target - is the first casualty. Thankfully, this is not as true as it perhaps used to be. Many organisatons are coming to the conclusion that more than ever before, they need their staff to be highly trained and equipped with the skills and knowledge in order to perform their own jobs to the highest degree, and also to be able to undertake wider roles, with new challenges and tasks. The sector is becoming more competitive. The abolition of the TSA and the Audit Commission has not yet happened - and even when they have gone, there will certainly be no opportunity to relax and to go with the flow. In fact someone said to me recently that the only thing  that goes with the flow is a dead fish! Not something that any of us would want to emulate...

David Wardle

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