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Welcome to the learning4housing blog. I will be posting my thoughts and opinions on a range of issues facing the social housing sector. You are more than welcome to post your comments, whether you agree or disagree on the points. The aim here is to stimulate some debate on these issues, whether they are about current government policy or about best practice in housing management or strategy.

is an independent training provider for the social housing sector. We cover a wide range of subject areas, including anti-social behaviour, homelessness, resident involvement, void control, choice-based lettings, and complaints management, as well as personal skills development around communication, negotiation, assertiveness, influencing, managing people, etc. Please visit the main website for more information at

Please call David on 07986 246406 to discuss your training needs and how we can help, or email at

Working with Tenants

At learning4housing, we have a strong belief that social housing tenants must be able to play a genuinely influencial role in the way their homes are managed. It has always been easy for some social landlords to pay lip service to this area of work, with a pretence of involvement and empowerment, but without any real commitment to achieving this aim.

But let's not pretend that it is easy. There are many barriers that can prevent real involvement from taking place. Learning4housing have therefore developed a range of services designed to assist social landlords in meeting their aims in terms of involving and empowering their tenants.

Examples of our services are:

One-day stand alone workshops which are aimed at examining the tenant involvement agenda and which consider a wide range of good practice examples. Further information on these can be found here.

Blended learning programmes involving two one-day workshops, together with e-learning material and exercises designed to develop skills and knowledge across a number of issues relating to tenant involvement and engagement. More information on our blended learning programmes can be found here

Support for tenant scrutiny panels. The developing scrutiny role demands a high level of skill and knowledge on the part of tenants, together with independent support to allow panels to exercise their power in a meaningful and positive way. We can assist in mentoring panels and providing practical and targeted training for developing their role.

We can also provide consultancy services, providing advice and guidance, developing policy and procedures, and working with a range of stakeholders to bring about necessary culture changes which promote and facilitate genuine involvement.

If these services are of interest to you, please do not hesitate to get in touch to discuss your particular requirements. Contact me at or phone on 07986 246406. Further information on learning4housing can also be found here.