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Welcome to the learning4housing blog. I will be posting my thoughts and opinions on a range of issues facing the social housing sector. You are more than welcome to post your comments, whether you agree or disagree on the points. The aim here is to stimulate some debate on these issues, whether they are about current government policy or about best practice in housing management or strategy.

is an independent training provider for the social housing sector. We cover a wide range of subject areas, including anti-social behaviour, homelessness, resident involvement, void control, choice-based lettings, and complaints management, as well as personal skills development around communication, negotiation, assertiveness, influencing, managing people, etc. Please visit the main website for more information at

Please call David on 07986 246406 to discuss your training needs and how we can help, or email at

Thursday, September 9

Social Housing Regulation

I will be delivering a training session in a couple of weeks for a group of local authority and housing association front-line officers. The course is aimed at providing a general overview of social housing, and includes some discussion and information on how social housing is regulated. Clearly, this presents something of a dilemma. I will obviously talk about the previous role of the Housing Corporation and how the Audit Commission, Government Offices and the Tenant Services Authority have operated. But they will want to know what the future will hold for regulation, and I will have to say that at the present time there is considerable uncertainty. I am sure that I will be able to get people discussing various options and possibilities on the day, but there is a wider issue here. How damaging is it to the social housing sector to have this lack of clarity regarding regulation? What could be the longer-term implications in terms of lenders (who also have their own regualtion issues to deal with)? And most important, what could be the impact on tenants? Despite some shortcomings and failures, the regulatory regime involving the HC, TSA and Audit Commission has put enough pressure on landlords to improve their services. Is there a risk that standards will now tend to fall as this pressure reduces? 

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