Skills for Social Housing

As part of an e-learning course that I facilitate, there has been some debate around the skills that are needed for working in housing and related areas around sustainability. The usual reference for this debate is the Egan report into this issue. Egan's general conclusion was that the main deficiency is around the generic, rather than the technical skill set. It is now a good few years since Egan and times have changed somewhat. So, is this an issue that is worth revisiting? Are Egan's conclusion still relevant? Is there still a shortage of those generic skills such as communication, negotiation, influencing, project management etc? Any thoughts anyone?