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Welcome to the learning4housing blog. I will be posting my thoughts and opinions on a range of issues facing the social housing sector. You are more than welcome to post your comments, whether you agree or disagree on the points. The aim here is to stimulate some debate on these issues, whether they are about current government policy or about best practice in housing management or strategy.

is an independent training provider for the social housing sector. We cover a wide range of subject areas, including anti-social behaviour, homelessness, resident involvement, void control, choice-based lettings, and complaints management, as well as personal skills development around communication, negotiation, assertiveness, influencing, managing people, etc. Please visit the main website for more information at

Please call David on 07986 246406 to discuss your training needs and how we can help, or email at

Tuesday, September 28

Skills for Social Housing

As part of an e-learning course that I facilitate, there has been some debate around the skills that are needed for working in housing and related areas around sustainability. The usual reference for this debate is the Egan report into this issue. Egan's general conclusion was that the main deficiency is around the generic, rather than the technical skill set. It is now a good few years since Egan and times have changed somewhat. So, is this an issue that is worth revisiting? Are Egan's conclusion still relevant? Is there still a shortage of those generic skills such as communication, negotiation, influencing, project management etc? Any thoughts anyone?

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